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Property Managers: Work Smarter, Stay in Control, and Grow With Other Property Manager Peers!
Property Managers: Work Smarter, Stay in Control, and Grow With Other Property Manager Peers!
Welcome to the PM Mastermind- Zoom Group Coaching Sessions specialising in property management 'nuts and bolts' training
Starting Tuesday 31st March at 12.30pm (NSW Time),
and then every 2 weeks on a Tuesday at the same time
(session details listed below)
Book in a chat with Deniz to JOIN the PM Mastermind Group
Property Managers — what if you could finally take control of communication, master your workload, reduce stress, and handle conflict with calm confidence… instead of constantly feeling under pressure?
Imagine having a room full of like-minded property managers — people who truly understand the daily realities of the job — working alongside you, sharing solutions, and helping you solve real problems faster.
Inside the IGT PM MasterMind, you’re no longer figuring it out alone.
You’ll connect with professionals every 2 weeks who are in the trenches just like you!
Learn practical strategies you can apply immediately, and gain the support, clarity, and accountability that transforms how you perform every day.
This isn’t just another training session.
It’s your shortcut to working smarter, feeling more in control, and achieving a genuine breakthrough in your performance — with real, measurable results alongside others all wanting to support you and cheer you on!
Book in a chat with Deniz to JOIN the PM Mastermind Group
- Go next level with Coaching: Learn from zoom group coaching sessions every two weeks (on a Monday) from property management experts to take you to the next level of effectiveness and PM performance.
- Be part of a Community to stay accountable- rub shoulders and connect with other property management professionals from over Australia and New Zealand on the same journey as you, and know what's working for them right now!
- Access Australia's best PM training resources- access over 300 hours of property management training resources specific to property management.
Here's the
PM MasterMind 2026 Sessions
Starting Tuesday 31st March 2026 (12.30pm NSW time) and then every 2 weeks on a Tuesday (same time).
- Mastering Your Time & PM Diary- Stop feeling behind before the day even begins! Structure your day, week and month to stay ahead of inspections, late rent, renewals and compliance. A powerful session on time management, equipping you with daily planning skills that will shape your career and life. If you feel pulled from ‘pillar to post’ every day and feel like you get nothing done, this session is for you!
- Protecting your Task Focus, Accuracy and Speed- Interruptions and distractions not only slow your task pace down by up to 3 times more, but also create the chance of errors, resulting in time blow-out (possibly financially too) to fix the issues created from the mistakes. In this session, we go through all of the different ways that you can reduce and eliminate distractions and interruptions so you can take control, get your tasks done so much faster and get your life back!
- Late Rent Management Without the Anxiety- Chasing rent doesn’t have to feel awkward or confrontational. Discover clear communication scripts, structured workflows and follow-up systems that protect the owner and business while maintaining professionalism. Gain the confidence to manage late rent calmly and consistently!
- Lease Renewals & Rent Reviews Done Right- Renewals are not just paperwork — they’re strategic moments. Learn how to position rent reviews confidently, communicate value to owners and manage tenant conversations without hesitation. Turn renewals into an opportunity, not a stress point.
- Communication That Prevents Complaints- Most complaints begin with unclear expectations. This session provides practical email frameworks, tone strategies and documentation habits that reduce misunderstandings and increase trust with both owners and tenants.
- Landlord Insurance 101- When only the best landlord insurance cover safety net will do! In this session, you’ll know what the main differences between building insurance and landlord insurance are, plus know the subtle differences that make a big deal between ‘bank/supermarket sourced’ landlord insurance and quality landlord insurance policies- so you know how well your clients are protected should the worst occur.
- Managing Conflict and Difficult Conversations Like a Pro!- Hard conversations are part of the job — but they don’t have to derail your day. Learn how to stay calm, set boundaries and confidently manage emotional situations while protecting relationships and your own energy.
- Repairs and Maintenance Made Simple- Repairs can quickly become overwhelming without structure. Navigate DIFFICULTIES with owners, tenants & your tradies and let's discuss how to streamline quoting, approvals and contractor communication so jobs move efficiently — reducing back-and-forth and freeing up your time.
- Routine Inspections With Purpose- Routine inspections are about more than photos. Learn what to look for, how to report effectively and how to identify risk early. Walk away with confidence that your reports genuinely protect your landlords and your agency.
- Compliance & Legislation Confidence- No more second-guessing. This practical session builds confidence in your day-to-day legislative responsibilities so you can act with clarity and reduce risk for yourself and your business.
- Using AI Effectively in PM- Michael Sanz our resident AI expert will teaching you some hacks, tricks and ChatGPT prompts that will make your job so much easier, more efficient and quicker in property management with everyday tasks.
- Effective Tenant Onboarding- When you take over an ‘inherited tenancy’ there’s lots to consider and onboard. In this session, we outline what you need to know and cover when taking on new tenants already in place. PLUS- we suggest what fees to consider when performing this service (yes, you should be paid for this).
- Building Strong Owner Relationships- Property Managers are advisors, not just administrators. Learn how to communicate proactively, provide value-driven updates and build trust so owners see you as an asset, not just a service provider.
- Risk Awareness in a Digital World- Cyber risk is real — and property management is exposed. Learn how to identify suspicious emails and protect sensitive information in a cloud-based, digital environment.
- Routines Inspections 101- In this session we outline common mistakes made by property managers so that you can avoid them, but also hacks and tips that are working for other property managers right now.
- Managing Multiple Priorities Without Burnout- Busy doesn’t have to mean overwhelmed. Develop habits and boundaries that protect your energy, improve focus and help you perform consistently — even during peak periods.
- Pets in Rental Properties- With modern day legislation providing more opportunity for pets in rental properties, this creates unique challenges to navigate- we explore those in this session and how they can be best managed.
- Managing Your Mental Health, Stress and Well-Being- In this session, we look at the challenges every property manager faces to ensure they have a solid ‘work-life balance’.One of the biggest challenges for any property manager is managing and avoiding burnout.
- Dealing with DIFFICULT C-Class Landlords- One of the biggest reasons why property managers burnout and resign is having to deal with too many difficult landlords. In this session, we discuss how to identify them, avoid them and how to deal with them when you have them in your rent roll.
- Pro-Active Appliance & Asset Management- Appliances, Warranties and Instruction Manuals in any rental property must be properly tracked. In this session, we reveal best practices without strangling you with more red tape and admin.
- Vacates Without the Drama- Vacates don’t have to feel chaotic. Learn how to manage final inspections, bond claims and tenant and owner communication with clarity and confidence.
- Dealing with Tenant Domestic Violence- Know how to spot the tell-tale warning signs, how to speak with potential victims, and what’s the next best step should you identify DV in a rental property.
- Tribunal 101- A practical guide for confidence & competence as a property manager. One of the more difficult sides of property management, this session will be a great discussion around tips and tricks to help you deliver professional tribunal cases to win for your landlord clients.
Book in a chat with Deniz to APPLY for the IGT PM Mastermind Group
JOIN us with other property managers on a personal and professional growth journey to become the very best in their marketplace.
Who can join the IGT PM MasterMind? Anyone working in Property Management can join.
What does it cost? This is part of your IGT Exclusive Membership (for your whole team based at the same location) if you're paying current full rates. Members paying founding rates, please enquire on extra pricing.
When is the IGT MasterMind? Meetings will happen in an open Zoom group coaching session about every 2 weeks.
