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Property Managers- Become more efficient, smarter and in-control with 'in the trenches' collegues by your side!
Become more efficient, smarter and in-control as a Property Manager ...with a winning PM community by your side!
Welcome to the PM Mastermind- Zoom Group Coaching Sessions specialising in property management 'nuts and bolts' training every 2 weeks in 2025
(session details listed below).
Book in a chat with Deniz to JOIN the PM Mastermind Group
Property Managers- What if you could finally master communication, conquer time and task management, beat stress and handle conflict like a pro – all with the power of a like-minded community of 'in the trenches' property manages beside you?
Inside the IGT PM MasterMind, you’re not doing this alone. You’ll connect with others on the same journey, share ideas, solve real problems, and learn together.
This is more than a community – it’s your shortcut to a massive PM performance breakthrough and to real results!
Book in a chat with Deniz to JOIN the PM Mastermind Group
- Go next level with Coaching: Learn from zoom group coaching sessions every two weeks (on a Monday) from property management experts to take you to the next level of effectiveness and PM performance.
- Be part of a Community to stay accountable- rub shoulders and connect with other property management professionals from over Australia and New Zealand on the same journey as you, and know what's working for them right now!
- Access Australia's best PM training resources- access over 300 hours of property management training resources specific to property management.
Here's the
PM MasterMind Sessions
over 2025 (every 2 weeks):
- Mastering Your Daily Tasks 101- equipping you with daily planning skills that will shape your career and life. One of the most powerful sessions on time management you’ll ever experience! If you feel pulled from ‘pillar to post’ every day and feel like you get nothing done, this session is for you!
- How to STOP Interruptions and Get S$%T Done!- interruptions are the number one thing reason why you cannot stay on top of your workload! Here we challenge the ‘always available’ fallacy and implement daily ‘uninterrupted work-friendly zones’.
- The ‘Ideal Week’ and ‘Calendar Clustering’- mastering time management goes next level in this session that shows you how to find some much more time in your already ‘crazy busy’ day.
- Effective Communication 101- everything rises and falls on your skills to communicate effectively with your landlords, tenants and tradespeople. In this session we discuss communication using the phone, email, and messaging apps.
- Using AI Effectively in PM- Michael Sanz our resident AI expert will teaching you some hacks, tricks and ChatGPT prompts that will make your job so much easier, more efficient and quicker in property management with everyday tasks.
- Managing Compliance and Risk Everyday- property management can be a field of dangerous legal landmines waiting to trap the inexperienced. Here’s what every property manager needs to know!
- Effective Tenant Onboarding- when you take over an ‘inherited tenancy’ there’s lots to consider and onboard. In this session, we outline what you need to know and cover when taking on new tenants already in place. PLUS- we suggest what fees to consider when performing this service (yes, you should be paid for this).
- Proactively Avoid Conflict- Effective education and induction and avoiding conflict before it occurs beats dealing with conflict all day, every day! Here we outline one of the best set of tools that you can use to educate and induct your landlords, tenants and tradespeople upfront! The Property Owner’s Handbook, Tenant Handbook and Tradesperson’s Handbook!
- [PM Scripts Session] Managing Conflict & Effective Problem Solving- when you get “I want three quotes please!” or “I want to do my own repairs (or have a friend/relative that can do them).” to “Why do I need landlord insurance when I have a property manager?” (plus more) we give you the right words with how you can effectively respond!
- Managing Your Mental Health, Stress and Well-Being- one of the biggest challenges for any property manager is managing and avoiding burnout. In this session, we look at the challenges every property manager faces to ensure they have a solid ‘work-life balance’.
- Pets in Rental Properties- pets in rental properties create unique challenges to navigate- we explore those in this session.
- Dealing with DIFFICULT C-Class Landlords- one of the biggest reasons why property managers burnout and resign is having to deal with too many difficult landlords. In this session, we discuss how to identify them, avoid them and how to deal with them when you have them in your rent roll.
- Avoiding Late Rent…right at the start! (Prevention & Management)- Most property managers get into trouble because of a lack of early intervention strategies, and in this session we discuss effective proactive techniques to avoid any tenant falling into a late rent situation. When ‘eviction’ is one of the worst things ever, we discuss how to avoid this right from day one.
- Pro-Active Appliance & Asset Management- Appliances, Warranties and Instruction Manuals in any rental property must be properly tracked. In this session, we reveal best practices without strangling you with more red tape and admin.
- Repairs 101- Everyday repairs and navigating DIFFICULTIES with owners, tenants & your tradies. When you’re not meant to be available 24/7 to attend to repairs, we'll show you better ways.
- Landlord Insurance 101- when only the best insurance cover safety net will do! In this session, you’ll know what the main differences between building insurance and landlord insurance are, plus know the subtle differences that make a big deal between ‘bank/supermarket sourced’ landlord insurance and quality landlord insurance policies- so you know how well your clients are protected should the worst occur.
- Ingoing/Outgoing Inspections 101- here we discuss common mistakes property managers make, plus see technology that makes your job so much quicker and efficient turning the heads of your prospects with an amazing demonstrable point of difference.
- Routines Inspections 101- in this session we outline common mistakes made by property managers so that you can avoid them, but also hacks and tips that are working for other property managers right now.
- Dealing with Tenant Domestic Violence- know how to spot the tell-tale warning signs, how to speak with potential victims, and what’s the next best step should you identify DV in a rental property.
- Tribunal 101- a practical guide for confidence & competence as a property manager. One of the more difficult sides of property management, this session will be a great discussion around tips and tricks to help you deliver professional tribunal cases to win for your landlord clients.
Book in a chat with Deniz to APPLY for the IGT PM Mastermind Group
JOIN us with other property managers on a personal and professional growth journey to become the very best in their marketplace.
Who can join the IGT PM MasterMind? Anyone working in Property Management can join.
What does it cost? This is part of your IGT Exclusive Membership (for your whole team based at the same location) if you're paying current full rates. Members paying founding rates, please enquire on extra pricing.
When is the IGT MasterMind? Meetings will happen in an open Zoom group coaching session about every 2 weeks.
