Jackie Skein has been managing low-socio economic tenants for all her PM career in the Logan and Ipswich regions of Brisbane QLD. Over the last six years she has not been to tribunal at all! Not even once! Quite an amazing feat given the type of tenancies she manages. Jackie believes with the right tenant selection, communication, empathy and negotiation skills you can get the result that you need for your clients and tenants. A must-listen for all property managers!