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Kelley Seaton from ‘The Leasing Network’ on the Central Coast in NSW gives us her expertise around the effective communication and question system she uses for prospective clients and new clients. Kelley believes she needs to know everything about the client so she can effectively communicate with them in the future to ensure the management runs smoothly, and in this podcast reveals the questions she uses, what she is looking for and how she records it all in her property management software system.